Fulfillment Policy

Hellovoxen.com

Fulfillment Policy for HelloVoxen
At Voxen (Brand of SD Inc. LLC), we provide end-to-end demand generation solutions to help businesses achieve their goals. Our services are structured on a monthly billing cycle, and we strive to deliver high-quality results through our tailored strategies. Below, we outline our fulfillment policies to ensure transparency and build trust with our valued customers.

Refund Policy
Refunds are only processed under the following conditions:

A written request is submitted to info@hellovoxen.com within seven (7) days from the start of the first month of the contract.
Refunds will only be granted in cases of:
Missed budget measures,
Force majeure events, or
Other extreme circumstances at our sole discretion.
Refund requests submitted after the initial 7-day window will not be accepted, as our services are delivered on a rolling, continuous basis.

Shipping and Delivery Policy
As a service-based business, we do not deliver physical products. All services and deliverables, including campaigns, content, and reports, are provided digitally and shared directly through agreed-upon platforms such as email, Slack, or project management tools.

Return Policy and Process
Given the nature of our services, there is no return process for intangible deliverables or completed services. However, we are committed to addressing any concerns or adjustments needed during the active service period. Please reach out to us at info@hellovoxen.com with any questions or issues.

Cancellation Policy
You may cancel your service agreement at any time by providing a 30-day written notice to info@hellovoxen.com.

The cancellation will take effect at the end of the 30-day notice period.
Services rendered during the notice period will be billed as usual, and no refunds will be issued for partial months of service.


Contact Information
For any inquiries or requests regarding our fulfillment policies, please contact us at info@hellovoxen.com. We are happy to assist you with any concerns or clarifications.

Why Choose HelloVoxen?
Our commitment to transparency, professionalism, and results ensures that you receive the best possible demand-generation service tailored to your business needs.